HSBC - Bringing culture transformation to life

The global bank engaged HDS strategic partner, Eagles Flight Australia, to drive a culture transformation initiative.

What we delivered

Ongoing facilitation of multiple core programs, including their “Grad” program for new leaders.

Co-created a comprehensive future skills curriculum.

Co-created "Leaders as Teachers" program and deployment methodology.

Multiple leadership and talent development initiatives.

Compliance and engagement.

Outcomes

A global partnership spanning over 11 years due to consistently high participant satisfaction scores and achievement of project business metrics.

Successful implementation of regulator-mandated culture transformation.

increase-level

Across the board year-over-year increase in all culture metrics tracked.

60% improvement in cultural values embodiment.